Returns & Exchanges
At Find Your Dream Kitten, we prioritize the health and happiness of your new companion and offer a 30-day health guarantee and satisfaction window for all kitten placements. If you encounter any issues with your adoption, our dedicated team is here to assist you with the rehoming or exchange process.
Contact Adoption Support
Email our support team within 30 days of your kitten's arrival with your adoption reference number and a detailed explanation of your request.
Veterinary Verification
For health-related returns, provide a certified health report from a licensed veterinarian dated within 72 hours of the observed issue.
Arranging Safe Transport
Once approved, we will coordinate with our professional pet couriers to schedule a safe and comfortable transport for the kitten back to our facility.
Refund or Rehoming
After a successful health evaluation at our center, we will process your full refund or help you select a different kitten that better matches your home environment.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing